Last updated: 18 July 2026
Spectra Cure Clinic Egypt (“Spectra”, “we”, “us”) respects your privacy. This policy explains how information submitted through spectra.com.eg is collected, used, stored and protected. It applies to website enquiries and appointment requests and does not replace any clinical consent or privacy documents completed at the clinic.
Information we collect
- Contact information, including your name, phone number and email address.
- Appointment details, preferred service, department, date, visit type and contact time.
- Information you choose to share about a health concern, a child’s age or care needs.
- Technical and usage information such as device, browser, referring page, IP address and website interactions, collected through cookies and analytics tools where enabled.
How we use information
- To respond to enquiries and coordinate appointments.
- To route requests to the appropriate clinic team.
- To operate, secure and improve the website and patient experience.
- To send service communications you request or consent to receive.
- To meet applicable legal, regulatory and record-keeping obligations.
Health information and consent
Health information is sensitive. Please provide only information reasonably necessary for the clinic to understand and respond to your request. By submitting health-related information through our forms, you consent to its use for appointment coordination and care-related follow-up. Website forms are not intended for emergencies or for sending full medical records.
Children’s information
Our services frequently support children and families. Website enquiries concerning a child should be submitted by a parent, legal guardian or authorised adult. We do not knowingly request children to submit personal information directly through this website.
Sharing and service providers
We may share information only as needed with authorised Spectra clinicians and administrative staff, website hosting, email, analytics and technology providers, professional advisers, or authorities where required by law. Service providers are expected to process information only for the services they provide. We do not sell personal or health information.
Cookies and analytics
We use essential cookies to operate the website and may use analytics or advertising technologies to understand performance and improve communications. You can control non-essential cookies through available cookie controls and your browser settings. Disabling some cookies may affect website functionality.
Retention and security
Information is kept only for as long as reasonably necessary for the purposes described above, clinic operations, dispute resolution and applicable legal obligations. We use reasonable administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.
Your choices and rights
You may ask to access, correct or delete personal information, object to certain uses, or withdraw consent where applicable. Some information may need to be retained for legal or clinical record-keeping purposes. To make a request, contact us using the details below.
International processing
Some technology providers may process information outside Egypt. Where this occurs, we take reasonable steps to use appropriate contractual and security safeguards.
Medical and emergency notice
Submitting a website form does not create a doctor–patient relationship and is not a substitute for medical assessment. Do not use the website for emergencies. Contact local emergency services or go to the nearest emergency department.
Contact us
Spectra Cure Clinic Egypt
2nd Floor, Saga Boulevard Complex, Building B, New Cairo, Cairo, Egypt
Email: info@spectraclinics.com
Phone and WhatsApp: +20 101 580 8250
We may update this policy as our services or legal requirements change. The latest version will always be published on this page.
